Facing sync problems with OneDrive on Windows? A simple reset can often resolve the problem. In this tutorial, we’ll show you the simplest way to reset OneDrive. Let’s get started.
Note: Resetting OneDrive will not cause data loss and is perfectly safe.
Steps to Reset OneDrive
If OneDrive is running, you need to close it before resetting. To do that, right-click on the OneDrive icon in your system tray, then choose Pause Syncing and Quit OneDrive. This will close OneDrive.
After closing OneDrive, press Windows key + X and choose the Terminal (Admin) option to open Windows Terminal with admin rights. Next, click on the downward arrow icon on the title bar and choose Command Prompt.
Inside the terminal, copy and paste the following command and hit Enter to reset OneDrive.
If the command is successful, you won’t see any confirmation message. But if you get an error, the OneDrive file path on your computer might be different. Try the below commands:
"C:\Program Files (x86)\Microsoft OneDrive\OneDrive.exe" /reset
"C:\Program Files\Microsoft OneDrive\OneDrive.exe" /reset
Alternatively, you can manually find the correct OneDrive path and update the command accordingly. To do this, press the Start key on your keyboard and search for OneDrive. Right-click on it and select Open File Location.
In the Start menu folder, locate the OneDrive shortcut file, right-click on it, and choose the Open File Location option to open OneDrive’s exe file location.
To copy the path, click on the File Explorer’s address bar, select the entire path, and press Ctrl + C. Then use this path to update the command like so:
After resetting, open OneDrive from the Start menu and it should open normally.
If resetting didn’t work, you can reinstall OneDrive as a last resort.