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How to Fix Windows 10 Unable to Reset Problem (Reset Bug)

If you are unable to reset Windows 10, it is likely due to the Reset bug. Here are the steps you should follow to fix the reset bug to solve the unable to reset problem.

When the system is not working as it should or throwing random errors, it is generally the time to reset the PC. Depending on the option you select in the reset prompt, Windows 10 is able to reset the PC without loss of personal files. As you can guess, the resetting feature is plenty helpful in a lot of situations as it removes the need to completely reinstall Windows 10.

As good as the ‘Reset this PC’ feature is, with a recent update, Microsoft introduced a new bug in Windows 10 where the system won’t reset no matter how many times you try. When a user clicks on the Reset this PC button, the system just restarts or freezes in place. Of course, the reset bug is only present on systems with certain hardware configurations. Since it is an important feature for many users, Microsoft devised a simple workaround to fix the problem until the new update arrives with an actual fix.

Thankfully, this workaround is pretty well known and works pretty well. If your computer is unable to reset, you can always use this fix the reset bug to solve the unable to reset Windows 10 problem. So, without further ado, let me show you the steps to fix the reset bug in Windows 10.

Steps to Fix Reset Bug & Solve Unable to Reset Problem

To fix the Windows 10 reset bug, you have to execute the DISM restore health command. Here are the exact steps you should follow to do that.

  1. First, open the Start menu by pressing the “Start” key on your keyboard.
  2. Type “Command Prompt“.
  3. Right-click on “Command Prompt” and select the “Run as administrator” option. This will open an elevated Command Prompt window.
  4. Here, paste the below command and press Enter.
    dism /online /cleanup-image /restorehealth


As soon as you execute the command, the DISM command will scan the Windows 10 system and proceeds to restore its health if there are any faults or bugs. The whole process will take sometime to complete. So, sit back and wait till it is complete. Also, I recommend you stay connected to the internet while running the scan. The scan might trigger any much needed updates to fix the issue. Once done, you can safely close the Command Prompt. Finally, reboot Windows 10.

That is all. From now on, you can reset the PC without any hassle. If you are still facing the issue, it is highly probable that the issue is with system files. In that situation, you can either try to restore the system to a known good state or uninstall last installed Windows update. If that didn’t work, you might have to reinstall Windows 10 fully.

I hope that helps. If you are stuck or need some help, comment below and I will try to help as much as possible.

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