Getting 0x80d02002 error while installing Windows 10 updates? Follow these simple steps to quickly fix the 0x80d02002 error in Windows 10.
For many Windows 10 users, the 0x80d02002 error is one of the most common errors. You will generally see the 0x80d02002 error while trying to install a feature update via Windows Update. Due to some configuration changes or corrupted component files or incompatible software, Windows will be unable to install the feature update and throws the 0x80d02002 error. This error can appear even when your computer is fully compatible with the feature update itself.
For example, if the SoftwareDistribution files are corrupted, Windows might be unable to work with them. This can in turn cause the error. In addition to that, some incompatible software like VPNs or antivirus software might also block the feature update resulting in the 0x80d02002 error. Thankfully, it is pretty easy to fix the 0x80d02002 error. You either have to delete the old component store files, change region settings, or uninstall incompatible software.
In this quick and simple guide, let me show you the different steps to quickly fix the 0x80d02002 error and proceed with installing the Windows 10 feature update.
1. Reset Update Component Files
To fix the 0x80d02002 error, we need to reset the Windows Update component files. To be more specific, we need to reset the SoftwareDistribution and catroot2 folders. It is pretty easy to do from the Windows command line. Follow the steps below.
- Open the Start menu.
- Search for Command Prompt.
- Right-click on “Command Prompt.”
- Select the “Run as administrator” option.
- Type the below commands one after other.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Close the Command Prompt window.
In case you wondering, the above commands are pretty simple in nature. First, we are stopping various Windows update services. Next, we are renaming the SoftwareDistribution and catroot2 folders. After that, we are restarting the stopped Windows update services. Since we renamed the default Windows update component folders, it will automatically create new ones. This will effectively reset the Windows update components.
2. Change region settings
Sometimes, having your system configured to the wrong country can also cause the 0x80d02002 error. This is because the update might be incompatible with the current country settings. There are a number of reasons for this. So, if you or some other program has recently changed the country settings, revert them back. To do that, open the Settings app, go to the “Time & Language -> Region” and select your country from the “Country or region” dropdown menu.
For more detailed instructions, follow the linked guide -> How to change country in Windows 10.
3. Uninstall incompatible software
More often than not, incompatible software is a major reason for the 0x80d02002 error. So to fix it, you have to uninstall any and all incompatible software. Thankfully, Windows 10 Feature Update installation process can automatically uninstall incompatible software. However, certain antivirus, VPN, and firewall software are notoriously difficult to automatically uninstall due to their protection system.
In those cases, I recommend you manually uninstall antivirus and any kind of other security or network software and then proceed. If the real problem is incompatible security or other network-related software, this action should fix the 0x80d02002 error.
That is all. It is that simple to fix 0x80d02002 error in Windows 10.
If you are stuck or need some help, comment below and I will try to help as much as possible.